Recently Brandon acquired a new all inclusive cell phone from work, so we decided to shut off his personal cell phone. Unfortunately this led to a whole slough of problems as I was forced to switch my teenage sons phone over to Brandon's number due to contract issues. However, I figured it would be a simple switch, and we could all get on with our technically savvy lives. I should have known better! Unbeknownst to me Collins phone had a security feature that locked it if and when the SIM card was removed/replaced. Should be easy enough to fix...if you have the password. We tried all the obvious choices- last 4 digits of the phone number, our stand by PIN's, 0000, 1111, 1234...all to no avail. We did however succeed in completely locking down the phone from our repeated attempts. AAAARGH I thought to myself- but I figured a quick trip to the cell phone store would remedy the problem***sigh***there is no such thing as a quick trip to the cell phone store.
"I'm sorry ma'am, but as that is a security feature you have enabled we can't unlock it."
"OK, could we just replace the SIM card then?"
"Sure, this will just take a moment....hmmmm....this is strange....just a sec...let me Google this...ummm, you're going to have to call the manufacturer."